Refund Policy

Proof Requirement

To process your refund quickly, please provide a short video taken while unboxing the product (important) clearly showing the issue with the product. Once verified, your refund will be issued right away.

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Non-Eligible Refunds

Refunds are not available in the following cases:

• Product is already shipped for delivery

• Change of mind (no longer want the item)

• Incorrect usage of the product

• Product is no longer needed

• The product works correctly but cannot be used due to incorrect installation, personal setup, or environmental limitations

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How to Request a Refund

To request a refund, email us at help.westwardbuckles@gmail.com with:

• Your order number

• A video showing the issue

Our support team will review your request and confirm the refund.

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Refund Method

Refunds are issued back to your original payment method.
If applicable, shipping costs will also be refunded.

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About Us

At Westward Buckles, we craft durable, high-quality western buckles that combine bold style with lasting craftsmanship. Every piece is designed to elevate your look and make a statement without saying a word.

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Contact Us:
Email: help.westwardbuckles@gmail.com